🤝 Building Trust with Your Client

🎯 Outcome: Earn lasting trust and credibility with your client through proactive communication, reliability, and professionalism.

⏱️ Time: Ongoing (starts Day 1) ⭐ Complexity: Human skills 👤 Owner: Executive Assistant

🗂️ Department: Operations / EA Support 📅 Frequency: Daily habit

🚀 Quickstart — What to Do from Day 1

• [ ] Lead the relationship — don’t wait for trust to “happen.”
• [ ] Clarify expectations in writing.
• [ ] Communicate early, often, and clearly.
• [ ] Respect your client’s time like it’s money (because it is).
• [ ] Add a human touch — professionalism + personality.
• [ ] Admit mistakes quickly and outline your fix.

🧠 Trust isn’t granted — it’s earned through consistency.

💡 Why This Matters

Trust is the foundation of every effective working relationship.

When your client trusts you, they:

• Delegate faster → you handle more meaningful work.
• Communicate more clearly → less confusion and rework.
• Stay loyal → you build a stable, long-term partnership.

🧭 Flow at a Glance