🧠 What to Do When You’re Stuck

🎯 Outcome: Unblock yourself efficiently and communicate progress clearly — turning confusion into momentum.

⏱️ Time: ~30–45 minutes per issue ⭐ Complexity: Moderate 👤 Owner: Executive Assistant

🗂️ Department: Operations / EA Support 📅 Frequency: As needed

🚀 Quickstart — When You Hit a Wall

• [ ] Don’t panic. Getting stuck is normal — progress starts with process.
• [ ] Spend 30 focused minutes researching solutions.
• [ ] Document what you tried and what you found.
• [ ] Decide whether you have a next step or still need help.
• [ ] Send a concise, proactive message to your client.
• [ ] Never go silent — communicate before the deadline.

💬 Being stuck isn’t a failure. Not communicating is.

💡 Why This Matters

Every assistant — even the best ones — gets stuck.

What separates high-performers is how they handle it.

• You show initiative by researching first.
• You show judgment by knowing when to ask for help.
• You show professionalism by communicating with clarity.

The result: your client stays informed, trusts your independence, and knows you can think through ambiguity.