🧩 Resolve Impossible Tasks

🎯 Outcome: Turn “impossible” client requests into actionable options and clear next steps.

⏱️ Time: As needed (real-time problem solving) ⭐ Complexity: High judgment 👤 Owner: Executive Assistant

🗂️ Department: Operations / EA Support 📅 Frequency: Ongoing

🚀 Quickstart — Do This When a Task Feels Impossible

• [ ] Never say “it can’t be done.”
• [ ] Identify the constraint (time, budget, availability, etc.).
• [ ] Research 3–4 alternative solutions.
• [ ] Present clear, well-reviewed options with links.
• [ ] Communicate progress early — don’t wait until the deadline.
• [ ] Always end with a recommendation (“Here’s what I’d do if it were my call.”)

💬 Your role isn’t to say no — it’s to make “no” sound like “here are three better ways.”

💡 Why This Matters

Every great assistant becomes indispensable not by saying “yes” to everything — but by solving the unsolvable.

Clients rely on you for creativity, resourcefulness, and judgment under pressure.

This SOP ensures you handle those moments with confidence:

• You turn roadblocks into results.
• You communicate before frustration builds.
• You earn trust by showing that you think ahead.